FAQ

FREQUENTLY ASKED QUESTIONS

Q1:Have you shown all canvas shoes designs on the website?

A1:No, we just show the most popular design on the website, if you are interest, contact us for More information about shoes

Q2: Could we get compensation if we find the defect shoes ?

A2:All our products are offered a warranty of 100 days after shipping. If the shoes are broken within

100 days without human destruction, please contact our salesman, and we will compensate you new

shoes without any payment.

Q3: How does your factory make sure quality control?

A3:Workers are professional in handing the stamping, printing, stitching ,packing process,all shoes

will be inspected by our QC person at assembly line to ensure the quality. And a final inspection will

be arranged before shipment.

Q4: Do you have CE certificate?

A4: Yes, all our products can meet CE standard, and we have cooperation relationship with different

international labs, including Interteck from UK, CTC from France, SABS from South Africa etc.

Q5:Your shoes used chemical glue , is it smelly and harmful to human health?

A5: No, we use 100% environmental glue, AZO free test assurance, also passed by SGS and BV certificates.