FAQ
FREQUENTLY ASKED QUESTIONS
Q1:Have you shown all canvas shoes designs on the website?
A1:No, we just show the most popular design on the website, if you are interest, contact us for More information about shoes
Q2: Could we get compensation if we find the defect shoes ?
- A2:All our products are offered a warranty of 100 days after shipping. If the shoes are broken within
- 100 days without human destruction, please contact our salesman, and we will compensate you new
- shoes without any payment.
Q3: How does your factory make sure quality control?
- A3:Workers are professional in handing the stamping, printing, stitching ,packing process,all shoes
- will be inspected by our QC person at assembly line to ensure the quality. And a final inspection will
- be arranged before shipment.
Q4: Do you have CE certificate?
A4: Yes, all our products can meet CE standard, and we have cooperation relationship with different
international labs, including Interteck from UK, CTC from France, SABS from South Africa etc.
Q5:Your shoes used chemical glue , is it smelly and harmful to human health?
- A5: No, we use 100% environmental glue, AZO free test assurance, also passed by SGS and BV certificates.